Last Updated December 15, 2022
Privaini, Inc., its subsidiaries and affiliates (collectively, “Privaini”, “we” or “us”) offers privacy and security risk management platform to businesses and government organizations. Privaini strongly believes in privacy rights and that your rights should not differ depending on where you live around the world.
What Personal Information Privaini Collects
At Privaini, we believe you can have great products and great privacy. This means we strive to collect only the Personal Information that we need. We may collect the following categories of Personal Information. Not all categories may be collected about every individual.
Personal Information Privaini Collects from You
Personal identifiers – Name, Business Email, Company Name, Company Address, and Company Phone.
Personal Information Privaini Automatically Collects about You
Device information – Browser Type and IP Address.
Usage Information – your activity on use of our Services such as product interaction, performance, and diagnostic information.
How Privaini Collects your Personal Information
Visit our Websites.
Use our Services.
In-person including by email, phone, or other electronic messages.
How Privaini uses Personal Information
Privaini uses your Personal Information only when we have a valid purpose and legal basis to do so.
We will use Personal Information collected directly from our customers in connection with our Services:
Account setup – user account for our Services.
Order processing – process orders, complete transactions, and send related information including transaction confirmation and invoices.
Deliver products and services.
Customer support – respond to your inquiries and questions, troubleshoot, and issue resolution.
Communication – send alerts, updates, and administrative communication to our customers.
We will use Personal Information collected through our Websites:
Optimize web and user experience – to improve our Websites and other Services to ensure that content is presented most efficiently for you and your device.
Marketing – for purpose made clear to you when you submit your Personal Information, for example, to fulfill your request for a demo or to provide you with information you have requested about our Services.
System maintenance – to administer our Websites and other Services, including troubleshooting and testing.
Cyber-security – keep our Websites and other Services secure, investigate and prevent fraudulent activities, unauthorized access to our Websites and other Services, and any other illegal activities.
How Privaini shares Personal Information
We share, disclose and obtain information, including Personal Information, about our customers of our Services and visitors to our Websites in the following limited circumstances:
Help desk software providers (e.g., Salesforce).
CRM service providers (e.g., Salesforce).
Email service providers (e.g., Microsoft, AWS).
Payment processing providers for order processing.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
Does Privaini Sell Personal Information
We do not sell your Personal Information. No exceptions.
How long and where Privaini Stores Personal Information
Category of Personal Information
Duration of Services rendered plus 18-months
18-months unless required by any applicable law
What Are Your Privacy Rights
Right to Access
If you make this request, which we also refer to as a Request to Access Information, we will return to you (to the extent required by law):
You can ask us to provide you with this information up to two times in a rolling twelve-month period.
When you make this request, the information provided may be limited to Personal Information we collected about you in the previous 12 months.
Right to Delete
You have the right to ask that we delete your personal information. Once we receive a request, we will delete the Personal Information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. Choosing to delete your personal information may impact your ability to use our Websites and other Services, including closure of your online account, and that require your Personal Information.
Right to Opt-Out of Sale
We do not sell Personal Information. No exceptions.
Right to Non-Discrimination
We will not discriminate against any individual for exercising their rights.
Our Websites and other Services are designed for businesses and government organizations. We do not knowingly collect or solicit Personal Information from anyone under the age of 13. If you are under the age of 13, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under the age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us their Personal Information, please contact us at firstname.lastname@example.org
Minimum age required: 13 years