Privacy Policy

Last Updated December 15, 2022


Privaini, Inc., its subsidiaries and affiliates (collectively, “Privaini”, “we” or “us”) offers privacy and security risk management platform to businesses and government organizations. Privaini strongly believes in privacy rights and that your rights should not differ depending on where you live around the world.

In this privacy policy (“Privacy Policy”), personal information means information, that either in isolation or in combination with other information, enables an individual to be directly or indirectly identified (“Personal Information”). Aggregated or de-identified information is not considered as Personal Information. Some laws define personal information differently and we use those definitions when they are applicable. Rest assured, that no matter where you live, we treat your personal information with respect, and collect, use and share it only as described in this Privacy Policy.

This Privacy Policy aims to inform you about how we collect, use, disclose and store Personal Information in our role as a controller of Personal Information and covers the Personal Information that we collect through and (individually “Website” and collectively the “Websites”), applications, emails, texts, products, services, and customer support (collectively, including Websites, the “Services”) owned or controlled by us.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using any of our Services, you agree to this privacy policy.

You can view this information at any time online at This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This Privacy Policy does not apply to how any third parties define personal information or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.

What Personal Information Privaini Collects

At Privaini, we believe you can have great products and great privacy. This means we strive to collect only the Personal Information that we need. We may collect the following categories of Personal Information. Not all categories may be collected about every individual.

Personal Information Privaini Collects from You

  • Personal identifiers – Name, Business Email, Company Name, Company Address, and Company Phone.

Personal Information Privaini Automatically Collects about You

  • Device information – Browser Type and IP Address.

  • Usage Information – your activity on use of our Services such as product interaction, performance, and diagnostic information.

How Privaini Collects your Personal Information

This Privacy Policy covers how Privaini handles Personal Information whether you interact with us on:

  • Visit our Websites.

  • Use our Services.

  • In-person including by email, phone, or other electronic messages.

How Privaini uses Personal Information

Privaini uses your Personal Information only when we have a valid purpose and legal basis to do so.

We will use Personal Information collected directly from our customers in connection with our Services:

  • Account setup – user account for our Services.

  • Order processing – process orders, complete transactions, and send related information including transaction confirmation and invoices.

  • Deliver products and services.

  • Customer support – respond to your inquiries and questions, troubleshoot, and issue resolution.

  • Communication – send alerts, updates, and administrative communication to our customers.

We will use Personal Information collected through our Websites:

  • Optimize web and user experience – to improve our Websites and other Services to ensure that content is presented most efficiently for you and your device.

  • Marketing – for purpose made clear to you when you submit your Personal Information, for example, to fulfill your request for a demo or to provide you with information you have requested about our Services.

  • System maintenance – to administer our Websites and other Services, including troubleshooting and testing.

  • Cyber-security – keep our Websites and other Services secure, investigate and prevent fraudulent activities, unauthorized access to our Websites and other Services, and any other illegal activities.

How Privaini shares Personal Information

We share, disclose and obtain information, including Personal Information, about our customers of our Services and visitors to our Websites in the following limited circumstances:

  • Help desk software providers (e.g., Salesforce).

  • CRM service providers (e.g., Salesforce).

  • Email service providers (e.g., Microsoft, AWS).

  • Payment processing providers for order processing.

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

Does Privaini Sell Personal Information

We do not sell your Personal Information. No exceptions.

How long and where Privaini Stores Personal Information

Category of Personal Information



Personal Identifiers

Duration of Services rendered plus 18-months

United States

Device Information

18-months unless required by any applicable law

United States

Usage Information


United States

What Are Your Privacy Rights

Privaini offers Services to businesses and government organizations and your employer may have shared your Personal Information with us so that we can offer Services to you on behalf of your employer. You may exercise your rights at any time and our contact information is provided in this Privacy Policy.

Right to Access

If you make this request, which we also refer to as a Request to Access Information, we will return to you (to the extent required by law):

  • The categories of Personal Information we have collected about you.
  • The categories of sources from which we collect your Personal Information.
  • The business or commercial purpose for collecting your personal information.
  • The categories of third parties with whom we share Personal Information.
  • The specific pieces of Personal Information we have collected about you.
  • Confirmation that we have not sold your personal information.
  • A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

You can ask us to provide you with this information up to two times in a rolling twelve-month period.

When you make this request, the information provided may be limited to Personal Information we collected about you in the previous 12 months.

Right to Delete

You have the right to ask that we delete your personal information. Once we receive a request, we will delete the Personal Information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. Choosing to delete your personal information may impact your ability to use our Websites and other Services, including closure of your online account, and that require your Personal Information.

Right to Opt-Out of Sale

We do not sell Personal Information. No exceptions.

Right to Non-Discrimination

We will not discriminate against any individual for exercising their rights.

Children’s Privacy

Our Websites and other Services are designed for businesses and government organizations. We do not knowingly collect or solicit Personal Information from anyone under the age of 13. If you are under the age of 13, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under the age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us their Personal Information, please contact us at

Minimum age required: 13 years

Changes to Our Privacy Policy

We update our Websites and other Services periodically as we provide additional capabilities and improve our Websites and such other Services, and we may need to change this Privacy Policy from time to time. We will alert you about material changes by placing a notice on our Websites and/or by sending you an email (if you have registered your email with us) when required to do so by applicable law. We publish the effective date of Privacy Policy at the top of this page.

You are responsible for ensuring we have an up-to-date active and deliverable email address registered with us, and for periodically visiting our Websites and this Privacy Policy.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Legal Entity Name

Privaini, Inc.

Postal Address

3 E 3rd Ave, Suite 200

San Mateo, CA 94401